Contact Us


Thanks for your visiting on Powuse, if you have any questions or concerns, please feel free to contact us via email, we will respond to you as soon as possible, but if you don't get a response from us, please check your spam bin. We would love to hear from you, contact us on:

Customer Service Email:

Service Time: Monday-Friday 9:00-18:00 EST

In order to provide you with our better service and speed up the response time of the reply, you'd better provide the following relevant information before contacting us. More details will be better:

(1) For questions about suitable cordless power tool or battery models. Please provide your cordless power tool or battery model.

(2) For cancellation of the order. Please contact us within the first 12 hours after the order is placed, provide the order number and state the reason.

(3) For cooperation and wholesale. Please describe the details of your thoughts in the email. It's better to have a product model, quantity, and the form of cooperation, then we can discuss the details.

(4) For after-sales questions. Please make sure that you purchase from and attach the order number we provided, if it involves related products, please attach product models.

If you have any questions, you can leave us a message via the form on this page or contact us directly by email.